To fix this issue, you need to reduce the frame rate of the camera by accessing the camera's OSD Menu.

Follow these steps:

1. Right-click on the channel and select PTZ Control.

   

2. Double-click the 360° rotate button. This will open the OSD Menu.

   

3. Use the Up/Down buttons to navigate through the OSD Menu. Go to Video Settings and press the 360° rotate button to enter the settings.

   

4. Navigate to Standard and use the Right/Left buttons to change the frame rate to 12.5fps (5MP 12.5).

   

5. Press the Down button to select Return and press the 360° rotate button to go back.

   

6. Navigate to Save & Exit by pressing the Down button. This will save the settings, and the channel will start displaying the video feed.