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HOME > SUPPORT > FAQ

FAQ

  • XVR & NVR
    • NVR

    • XVR

  • Camera
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  • Q:

    How to activate camera and add it into NVR?
  • Q:

    Why objects or face looks dark when pointing the camera to the entrance with high light?
  • Q:

    How to recover the devices (NVR, XVR & DVR) using recovery firmware?
  • Q:

    How to set Light & Sound Alarm in IPC
  • Q:

    I forgot my App(CloudSEE Int’l Pro, SOOVVI Int’l) account’s password and I cannot login App. What shoud I do?
  • Q:

    I think my 4K camera(8MP camera JVS-N430K-SDL and JVS-N410K-SDL) preview resolution is not satisfactory. Is there any way to improve it?
  • Q:

    How can reset the XVR password ?
  • Q:

    Video backup file is not working in Media Player or VLC Player. How can I play the backup video footage?
  • Q:

    Why IP Cameras automatically removed from PoE NVR after adding?
  • Q:

    What bandwidth required for remote monitoring Jovision devices?
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Jovision is provider of intelligent vision products & solutions.

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Products

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Contact Us

WhatsApp(Product Inquiry):+86 13370506182

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Email: info@jovision.com

HQ Address: Floor 12, Building 3, Aosheng Square, No.1166 Xinluo Street, Ji'nan, Shandong, China.


Shenzhen Branch Address: Floor 12, Building 3A, Cloud Park, Bantian, Longgang District, Shenzhen, China.

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